Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed
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517-782-8116 | 2424 Wildwood Ave Jackson, MI 49202

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 517-782-8116 or make an appointment online!


What Our Customers Are Saying

reviewiconLong Time Favorite

Great place at fair prices. Been using them for years. Thanks again guys!

, 01/12/2021

reviewiconHonest Auto Shop

Highly recommend Blair's car care to anyone looking to have service done on their vehicles. They have fair pricing and are good honest people that only do what's neccessary to fix your vehicle right. They saved me a lot of money by fixing my high pressure fuel pump versus replacing it with a new one. Thanks again!

, 01/11/2021

reviewiconGreat Customer Service

My experience with these folks and this shop has been exceptional! They assessed the problem - advised me of the problem, quoted the cost and performed the work as expected.

, 01/07/2021

reviewiconFair Prices, Great Work

Excellent, timely and complete service at a very reasonable price. Excellent value and customer service and responsiveness.

, 01/04/2021

reviewiconAmazing Service

They are respectful and will try their hardest to fix what you need, they are also good with prices!

, 12/24/2020

reviewiconKnowledgeable Mechanics

I've taken my older vehicle there several times. They always repair what needs to be done and when there are areas of concern, they let me know, but don't pressure me to repair them the same time unless it's critical. They explain what can wait and what to be concerned about.

, 12/09/2020
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  • Call Us For Service: 517-782-8116